Team Communication

Team Communication

Stay aligned with your hiring team through built-in communication and collaboration features.

Why In-App Communication?

Centralize hiring discussions:

• Context: Conversations tied directly to candidates
• History: Permanent record of decision-making
• Searchable: Find past discussions easily
• Access control: Only team members see internal notes
• Audit trail: Track who said what and when

Better than scattered Slack messages, emails, or meeting notes.

Commenting on Candidates

Adding Comments

1. Open candidate profile
2. Scroll to "Team Discussion" section
3. Type your comment
4. Optional: @mention team members to notify them
5. Post

Comments appear in chronological order with timestamp and author.

Comment Types

General feedback: Overall impressions or recommendations

"Strong technical background, but concerns about leadership experience."

Questions for team: Raise specific questions

"@john Does this candidate's Go experience level meet our needs?"

Interview notes: Document interview feedback

"Behavioral interview went well—strong communication skills and culture fit."

Status updates: Keep team informed

"References checked—all positive. Moving to offer stage."

Rich Comments

Use formatting:

• Bold for emphasis
• Bullet lists for structure
• Code for technical terms
• Links to relevant resources

Makes comments more readable and useful.

@Mentions and Notifications

Mentioning Team Members

Type @ followed by name to mention someone:

• @sarah notifies Sarah
• @hiring-team notifies entire team (if group exists)
• @everyone notifies all with campaign access

Mentioned person receives notification.

Notification Settings

Control when you're notified:

User settings → Notifications:

• ✅ When mentioned in comment
• ✅ When someone comments on candidate you're following
• ⬜ All comments on campaign (can be high volume)
• ✅ Status changes on candidates you're assigned

Find balance between staying informed and avoiding noise.

Muting Candidates

Stop notifications for specific candidate:

1. Open candidate profile
2. Click "..." menu
3. Select "Mute Notifications"

You can still view and comment; just won't get automatic notifications.

Internal Notes vs. Comments

Comments (Default)

Visibility: All team members with campaign access

Use for:

• Team discussions
• Shared feedback
• Collaborative decision-making
• Interview notes to share

Internal Notes (Private)

Visibility: Only you (and admins)

Use for:

• Personal thoughts
• Sensitive concerns
• Reminders to yourself
• Draft feedback before sharing

To add internal note:

1. Click "Add Note" (separate from comments section)
2. Type note
3. Save

Notes appear only to you, marked with "Private" badge.

Structured Feedback

Interview Feedback Forms

Record structured interview feedback:

1. Click "Add Interview Feedback" on candidate
2. Fill form:
   • Interview type (phone screen, technical, behavioral)
   • Interviewer name
   • Date
   • Rating (1-5 scale)
   • Strengths observed
   • Concerns identified
   • Recommendation (hire, maybe, pass)
   • Detailed notes
3. Submit

Structured feedback is easier to compare across interviewers.

Feedback Summary

System aggregates all interview feedback:

• Average rating
• Consensus areas (what all interviewers agreed on)
• Divergent opinions (where interviewers disagreed)
• Overall recommendation

Saves time synthesizing multiple interviews.

Activity Feed

Campaign Activity Feed

See all activity for a campaign:

• Candidates added
• Assessments completed
• Comments posted
• Status changes
• Team members added
• Settings modified

Access: Campaign page → "Activity" tab

Filter by:

• Activity type
• Team member
• Date range
• Candidate

Candidate Activity Feed

See all activity for specific candidate:

• Profile updates
• Assessment history
• Status changes
• Comments and feedback
• Who viewed profile

Access: Candidate profile → "Activity" tab

Useful for understanding candidate's journey through your pipeline.

Team Assignments

Assigning Candidates

Assign candidates to specific team members:

1. Open candidate profile
2. Click "Assign To"
3. Select team member
4. Optional: Add note explaining assignment
5. Save

Assignee receives notification.

Assignment Uses

Recruiter assignments: "Jane, please schedule phone screen"

Interviewer assignments: "John, you're technical interviewer for this candidate"

Owner assignments: "Sarah owns relationship with this finalist"

Viewing Your Assignments

See all candidates assigned to you:

• Dashboard → "My Assignments"
• Filter by campaign
• Sort by priority or due date

Team To-Dos

Creating To-Dos

Add tasks related to candidates:

1. Candidate profile → To-Dos
2. Click "Add To-Do"
3. Describe task: "Schedule final interview"
4. Assign to team member
5. Set due date
6. Save

Example to-dos:

• Schedule phone screen
• Check references
• Verify employment history
• Prepare offer letter
• Send rejection email

To-Do Tracking

To-Do list shows:

• Task description
• Assigned to
• Due date
• Status (pending, in progress, done)
• Related candidate

Mark complete when done; team sees progress.

Team To-Do Dashboard

See all team to-dos across campaigns:

• Dashboard → "Team Tasks"
• Filter by assignee, campaign, or due date
• Identify overdue tasks
• Track team workload

Collaboration Best Practices

Comment promptly: Add feedback within 24 hours of interviews while fresh.

@mention sparingly: Only mention when you need specific person's attention.

Use structured feedback: Interviews deserve structured forms, not just free-form comments.

Summarize decisions: When decision is made, post summary comment for clarity.

Clean up: Archive candidates and close loops so discussions don't linger.

Meeting Integration

Pre-Meeting Prep

Before hiring team meeting:

1. Export comparison of finalists
2. Share link with all attendees
3. Request everyone add comments before meeting
4. Review comments to identify discussion topics

During Meeting

Have Candidate Audit open:

• Reference assessments during discussion
• Add notes in real-time
• Update candidate status as decisions made
• Assign action items via to-dos

Post-Meeting

Document decisions:

• Post summary comment on each discussed candidate
• Update statuses (moved to next round, rejected, etc.)
• Create to-dos for follow-up actions
• Share outcomes with broader team

Communication Templates

Request for Feedback

@team We have 3 strong finalists for Senior Backend role. Please review by Friday and comment with your:
1. Ranking (1-3)
2. Key concern for each
3. Final recommendation

Candidate profiles: [links]

Interview Debrief

Phone screen completed for Jane Doe.

**Overall**: Strong candidate, recommend advancing
**Technical**: Solid Python skills, 7 years backend experience
**Culture**: Great communication, aligns with our values
**Concerns**: Limited distributed systems experience
**Next steps**: @john Please schedule technical interview

Decision Summary

Decision made: Extending offer to John Smith

**Consensus**: All interviewers rated 4-5/5
**Strengths**: Technical excellence, culture fit, relevant experience
**Concerns addressed**: Verified management experience with references
**Next**: @sarah Please prepare offer letter
**Compensation**: Approved at $150K base + equity per guidelines

Next Steps

• Invite team members to start collaborating
• Configure roles and permissions appropriately
• Share candidates for team review

Pro Tip

Weekly digests: Enable weekly summary email showing all team activity. Keeps everyone aligned without constant notifications. Configure in notification settings.